Medical business office managers are in-charge of overseeing a healthcare facility’s office personnel and tasks that are administrative in nature. They may also manage a whole facility or specialize in managing a definite clinical area or department, or run a medical practice for a set of physicians.
According to the Bureau of Labor Statistics (BLS), “employment of medical and health services managers is projected to grow 23 percent from 2012 to 2022, much faster than the average for all occupations. As the large baby-boom population ages and people remain active later in life, the healthcare industry as a whole will see an increase in the demand for medical services.” The employment change is expected to generate 73,300 jobs until 2022.
If you want to work with medical office matters, education is the key. To learn medical business office management most employers require medical business office managers whom have completed online training programs or have associates or bachelor’s degrees. Educational requirements vary by employer.
Students in medical business office management may have classes in records management, computer software, typing and general administration. Courses in medical software programs, insurance and billing procedures, legalities in health care, ethics and medical vocabulary are also included. Additionally, handling human resources and marketing tasks are accounted for as well.
Those in four-year programs, courses may include human resource management, investment, economics, political affairs and strategic planning. They also study fundamental medical topics such as illnesses and disease prevention.
A person interested to become a medical business officer manager must have the following qualities:
Analytical skills. Understand and follow present regulations and be able to adjust to new laws.
Communication skills. To be able to communicate successfully with health professionals.
Detail oriented. Medical business office managers must be detail-oriented in order to be able to organize information, especially for large facilities.
Interpersonal skills. Be able to motivate and lead staff and discuss staffing and patient problems and information.
Problem-solving skills. Be able to stumble on resourceful solutions to staffing or other administrative problems.
Technical skills. Be able to follow developments in healthcare technology like coding and classification software or electronic health records.
Upon landing employment and gaining experience, some managers may choose to be certified. The Professional Association of Health Care Office Management offers certification in health information management or medical management. Moreover, the American College of Health Care Administrators presents the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions to those interested.
According to BLS, nursing care facility administrators need to be licensed. “In most states, these administrators must have a bachelor’s degree, pass a licensing exam, and complete a state-approved training program. Some states also require administrators in assisted-living facilities to be licensed,” the BLS states.
Wages of medical and health services managers differ by the type and size of the facility and by rank of responsibility. In May 2012, the median annual wage for medical and health services managers was $88,580. The bottom 10 percent earned less than $53,940, and the top 10 percent earned more than $150,560.